event

A workshop on proactive strategies to prevent student complaints

Author

• • Patricia V Markunas
  • Salem State University

Abstract

One of the most challenging elements of a chair’s job is the handling of student complaints. In this workshop, we will identify patterns in student complaints as well as suggestions for proactive strategies that chairs and faculty members can use to prevent them.

Keywords: Student complaints, conflict resolution, student expectations, grading, classroom etiquette

How to Cite: Markunas, P. V. (2015) “A workshop on proactive strategies to prevent student complaints”, Academic Chairpersons Conference Proceedings. 1(2015).