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The study focused on the impact of the process seeking ISO 9000 registration and the way in which learning processes come to be defined as defective.
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How to Cite: Schied, F. M. , Carter, V. K. , Preston, J. A. & Howell, S. L. (1997) “Knowledge as "quality non-conformance": A critical case study of ISO 9000 and adult education in the workplace.”, Adult Education Research Conference. 1(1997).